How Tazzao works

Transparency you can check yourself

Tazzao is a trust layer for food — not just another delivery app. Here's exactly how it works, and what it does and doesn't promise.

01

Kitchens share approved zones

Partner restaurants record or stream specific, approved areas — prep counter, cooking station, packing zone. Never private staff spaces, never audio.

02

Tazzao reviews the evidence

Each upload is checked for freshness and authenticity, then reflected across five separate score dimensions instead of one vague number.

03

You choose with confidence

Compare kitchens on what you can actually see, then order direct — with restaurant delivery, pickup, or your own courier.

04

Watch it being made

On eligible orders, add Live Order View to see the approved kitchen and packing zones during preparation.

The five score dimensions

One combined number hides too much. Every kitchen is scored on five separate things, each with its own evidence and date.

1

Visible Hygiene Practices

What's actually observable in kitchen footage — clean counters, glove and hair-restraint use, handwashing, and safe food handling.

2

Transparency Consistency

How fresh and consistent this kitchen's evidence is over time — not just whether one good clip exists.

3

Ingredient & Source Transparency

How much verifiable detail this kitchen shares about where its ingredients come from.

4

Verified Compliance

Formal documentation on file — licences, tests and records — and how current they are.

5

Customer Evidence & Response

How this kitchen handles feedback — response time, corrective action and resolution rate on reported concerns.

Being honest about limits

What the camera can show

Visible cleanliness, hygiene practices, handling discipline, and how consistently a kitchen shares evidence over time.

What it cannot show

Footage can't prove microbiological safety, earlier storage conditions, or anything outside the approved zone. We say so plainly rather than overclaiming.

Money never buys a score

Subscription tier, Live Order View revenue and platform fees are calculated entirely separately from hygiene scoring. Payments cannot improve a rating.

Privacy. Tazzao shows only approved food-preparation and packing zones. No audio is ever captured. Private staff areas, customer information and anything outside the agreed zones are excluded. Kitchen teams are partners in this — not subjects of surveillance.